Known around the world for its iconic tram, legendary terrain, and unmatched vertical, Jackson Hole Mountain Resort is one of the industry’s strongest brands and a sought-after year-round destination set against the majestic Tetons.
This is a pivotal moment for us. JHMR’s move to SnowCloud reflects a critical, accelerated industry shift toward modernizing resort operations and embracing a truly connected guest experience.
As part of this transition, JHMR is bringing multiple guest experience touchpoints onto a single, cohesive platform, including:
- Planning and purchasing
- Food and beverage
- On-mountain experiences, rentals, and retail
- Mountain sports school
- Ticketing and access control
This means greater visibility and control for their team, and for their guests, a simpler, more intuitive experience that removes friction and keeps the focus where it belongs—on the mountain.
“We’re continuously inspired by what technology can bring to the guest experience. Jackson Hole Mountain Resort has long led the way among major destination resorts on new tech, and we couldn’t be prouder to collaborate with them on the implementation of SnowCloud.”
— Joe Hession, CEO and Co-Founder, SnowCloud
“We’re excited to partner with SnowCloud as we take another step forward in how we serve our guests. This new platform replaces several separate systems with a single, modern solution that supports multiple lines of business across the guest experience. By bringing everything together into one intuitive, easy-to-use solution, we’re simplifying how guests plan, navigate, and enjoy their time with us, so they can spend less time managing details and more time having their best day at Jackson Hole Mountain Resort.”
— Doug Pierini, CEO, Jackson Hole Mountain Resort
This partnership represents a true collaboration and affirms SnowCloud’s position at the forefront of the industry. Resorts are choosing platforms that bring their operations together, adapt quickly, and support the full guest journey without unnecessary complexity, and we are proud to partner with the JHMR team to define what a fully connected resort experience will look like in the years ahead.
Welcome to SnowCloud, Jackson Hole Mountain Resort.
